Receiving Dock Processes:

Best practices for dock processes to improve productivity

Benchmarking studies, such as those published by WERC, allow us to compare and improve our processes. Here are a few best practices in receiving:

  1. Dock appointments – this allows labor and dock utilization to be optimized
  2. Use of Advanced Shipping Notices
  3. A commitment to unload all loads within a set amount of time to prevent traffic jams
  4. Receipts acknowledged and posted as received in real time
  5. Product labeled, scanned against the ASN, and assigned to the proper put-away location
  6. Assigning tasks to individuals or very small teams for accountability
  7. Gathering data on dock to stock time, receiving errors, and dock utilization can ensure continuous improvement.

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